Testimonials Articles
“Shane Stone was very helpful in explaining how I can maintain my heating/cooling system. He was thorough and even showed me how to change my Aprilair filter. He was on time and very professional.”
Continue Reading“Staton Mayfield was knowledgeable, thorough, and pleasant.”
Continue Reading“Mr. S Stone performed my HVAC system maintenance on April 4 at 8:00 AM. He arrived on time and had a very cordial personality. However, my overall satisfaction is below average because of his attention to details, and his readiness to take a shortcut or do unauthorized actions on system's components. 1. He missed checking…
Continue Reading“Chase came to assess the option of a whole-house dehumidifier. He quickly identified that the installer of my previous A/C system had done an ineffective job. He was great at walking me through the issues, options, and recommendations. I wish I had Chase when I was installing my last one, so I would have had…
Continue Reading“Shane Bryant, Thank you so much for your services the last two days. Your company came through for Beverly and me during this Arctic blast. We've been costumers with you for a decade or more and have been satisfied. Austin, your technician was professional, courteous, and very knowledgeable about his work. He seemed to enjoy…
Continue Reading“Jacob was very thorough, very professional, and I hope that he will continue to be my AC man.”
Continue Reading“Where to begin. I feel like I got to interact with everyone with Smart Air. And everyone was Extremely friendly and willing to help me resolve my issue. I was so impressed with them coming to diagnosis(Austin) my problem I knew I wanted them to do the repair. Jamie and his associate arrived and got…
Continue Reading“AUSTIN WAS VERY PATIENT, THOROUGH AND PROFESSIONAL. HE TOOK THE TIME TO EXPLAIN THINGS TO ME AND WAS VERY KIND. HE TOOK PICTURES AND INSTRUCTED ME ON WHAT TO DO, YOU GUYS HAVE NOT DONE THAT BEFORE AND I REALLY LIKE THAT. HE TOOK THE TIME AND DID THE JOB RIGHT. I APPRECIATE THAT!”
Continue Reading“I want to give the highest complements to Mr Eddie Arteaga. He was on time, very knowledgeable, and a pleasure to interact with. He is the best!”
Continue Reading“We had remodel work done on our roof and in our attic by others. After the work was done, we suspected duct leakage because our AC was running longer to cool the house and the attic was cold. Shannon set us up with an initial Duct Blast which indeed showed there was leakage (poor score…
Continue Reading“Christopher Rodgers-Urdy did a great job helping us minimize potential damage to/from our HVAC system and making sure our system won't be the problem when the temperatures are deadly.”
Continue Reading“Smart Air has hard working technicians and empathic customer support personnel. After a month-long delay caused by supply chain issues, a replacement compressor was finally delivered. Shane called upon the American Standard field expert to assist in trouble shooting the problems causing the fatal fault errors. Shane stood behind the warranty and performed the A/C…
Continue ReadingWe contacted Smart Air Cooling and Heating after a search through the Better Business Bureau. Shane was able to come out to our home same-day. He was upfront about his fees (lower than anyone else we asked, lower than Jon Moore by 50%!). Once in our home, he put booties over his shoes to protect…
Continue ReadingI had problems cooling a remodeled house I bought and Shane did a great job of balancing the air output throughout the house. He came out and made slight adjustments for no charge weeks later. Great service and affordable too. Highly recommended.
Continue ReadingMy husband has had his Real Estate License for forty years, licensed Home Inspector, Commercial Applicator with TDA for twenty and commercial contractor for forty. Shane installed my unit 11 years ago and have had no problem from day one. He designed a system that went from hall updraft unit to one installed in the…
Continue Reading“We had our AC go out at 11pm the night before, so we called first thing Friday morning and they had a tech to our house by 8am. He was fast, efficient and got the part fixed for a very reasonable price. In the heat of summer, we were SO thankful to have the speed…
Continue Reading“Installed complete new HVAC inside and out, and replaced duct work. I have never before been SO pleased with everyone connected to a company. From my sales advisor to each and every service technician that worked over the 3-full days installation, they were all wonderful! My conversations with office personnel were also pleasant and satisfying.…
Continue Reading“Outstanding service and workmanship as always. Smart Air Cooling and Heating has always been five-star in my experience. Dereck, my technician, was right on time, very courteous, and explained everything he was doing in very plain language. I really appreciated that there was no “hard sell” to get me to sign up for maintenance plans,…
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