Testimonials – Air Conditioning Articles
“Staton Mayfield was knowledgeable, thorough, and pleasant.”
Continue Reading“Mr. S Stone performed my HVAC system maintenance on April 4 at 8:00 AM. He arrived on time and had a very cordial personality. However, my overall satisfaction is below average because of his attention to details, and his readiness to take a shortcut or do unauthorized actions on system's components. 1. He missed checking…
Continue Reading“Where to begin. I feel like I got to interact with everyone with Smart Air. And everyone was Extremely friendly and willing to help me resolve my issue. I was so impressed with them coming to diagnosis(Austin) my problem I knew I wanted them to do the repair. Jamie and his associate arrived and got…
Continue Reading“AUSTIN WAS VERY PATIENT, THOROUGH AND PROFESSIONAL. HE TOOK THE TIME TO EXPLAIN THINGS TO ME AND WAS VERY KIND. HE TOOK PICTURES AND INSTRUCTED ME ON WHAT TO DO, YOU GUYS HAVE NOT DONE THAT BEFORE AND I REALLY LIKE THAT. HE TOOK THE TIME AND DID THE JOB RIGHT. I APPRECIATE THAT!”
Continue Reading“Smart Air has hard working technicians and empathic customer support personnel. After a month-long delay caused by supply chain issues, a replacement compressor was finally delivered. Shane called upon the American Standard field expert to assist in trouble shooting the problems causing the fatal fault errors. Shane stood behind the warranty and performed the A/C…
Continue ReadingWe had our AC go out at 11pm the night before, so we called first thing Friday morning and they had a tech to our house by 8am. He was fast, efficient and got the part fixed for a very reasonable price. In the heat of summer, we were SO thankful to have the speed…
Continue ReadingShane Bryant with Smart Air Cooling and Heating is my new best friend. After being screwed over by my home warranty service and by the A/C company they assigned to me, I was lucky enough to find Shane with Smart Air. Not only was he thorough in his inspection of my A/C, he also patiently…
Continue ReadingI bought a house and the hvac unit was very loud and horribly inefficient, clogged full of dog hair and dirt. A buddy recommended a few people to me and Shane was the best by far. Fox wanted $100 to come look at the unit, just for the call. No thanks. If you want to…
Continue ReadingI had my air conditioner replaced recently, as it was 15 years old and the rebates right now are fantastic. I also had them add some insulation and weatherize the house ( the rebates again.) I shopped around and Smart Air was comparable with the rest, so I went with them due to the reviews…
Continue ReadingAfter Tyler from Tejas Air & Heat just completely flaked out on me by disappearing, I found Smart Air through Yelp. Shane was great. It took awhile to figure out all the problems and get everything repaired due to his busy schedule (the 30+ days of 100+ temperatures are undoubtedly keeping him busy), but in…
Continue ReadingMy AC quit on an August afternoon – not okay. Smart Air had someone here within 20 minutes, and my AC was blowing ice cubes again within an hour. Sweet, sweet air conditioning.
Continue ReadingThe technician (named Austen) was very courteous and knowledgeable. He clearly enjoys what he does and took the time to explain each issue we had with our two different A/C units. The invoice included photos of the parts replaced as well as readouts from the screen of the diagnostics tool for future comparison. I feel…
Continue Reading“We had our AC go out at 11pm the night before, so we called first thing Friday morning and they had a tech to our house by 8am. He was fast, efficient and got the part fixed for a very reasonable price. In the heat of summer, we were SO thankful to have the speed…
Continue Reading“Installed complete new HVAC inside and out, and replaced duct work. I have never before been SO pleased with everyone connected to a company. From my sales advisor to each and every service technician that worked over the 3-full days installation, they were all wonderful! My conversations with office personnel were also pleasant and satisfying.…
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