Reviews
“Staton quickly located the route cause of our AC issue. He had the tools to clear the condensate line blockage and when he was finished he showed me that is now clear.”
“So we had Shane Stone stop by to replace a capacitor on our a/c which had stalled again. We knew the capacitor was going but wanted to baby the system along as long as we could. Shane checked the system out and when he went to start it he heard a pop at the breaker box and sure enough when he opened the door we could smell a burnt smell. Needless to say, he didn’t get the a/c running but he did locate the problem. Our local electrician stopped by and 2 breakers later all was good. Thanks Shane!”
“So we had Shane Stone stop by to replace a capacitor on our a/c which had stalled again. We knew the capacitor was going but wanted to baby the system along as long as we could. Shane checked the system out and when he went to start it he heard a pop at the breaker box and sure enough when he opened the door we could smell a burnt smell. Needless to say, he didn’t get the a/c running but he did locate the problem. Our local electrician stopped by and 2 breakers later all was good. Thanks Shane!”
“Shane was an absolutely lovely technician. He was quick, kind, and professional. I highly recommend this company and Shane!”
“We loved working with Shane when we installed our unit a few years back. Cannot afford the subscription pricing, but have been having other licensed HVAC companies maintaining our system. Was Disappointed when I waited at home for 5 hours and had to call to see where the tech was, they then sent after hours person who was very nice, but did not know what was causing my system to drop water from the air vent, did not go into the attic to inspect the system and suggested my coils should be cleaned as some dog hair on one side of the unit might be causing the issue. He would charge me $600 +/- for that. So I wasted a lot of time and $99 for absolutely nothing.”
“Shane Stone was very helpful in explaining how I can maintain my heating/cooling system. He was thorough and even showed me how to change my Aprilair filter. He was on time and very professional.”
“Staton Mayfield was knowledgeable, thorough, and pleasant.”
“Mr. S Stone performed my HVAC system maintenance on April 4 at 8:00 AM. He arrived on time and had a very cordial personality. However, my overall satisfaction is below average because of his attention to details, and his readiness to take a shortcut or do unauthorized actions on system's components.
1. He missed checking the air filter and the bottom of the furnace front panel wasn't put back on correctly.
2. He put a hole in the insulation around the suction line to use a temperature tool when he could have removed the condenser's side panel to do that.
3. I stopped him from modifying the AC drain line. The drain pipe already had two access points to insert the compressor hose's nozzle.
He is a good guy. He just need to make some adjustments to get a 5-star rating the next time.”
“Chase came to assess the option of a whole-house dehumidifier. He quickly identified that the installer of my previous A/C system had done an ineffective job. He was great at walking me through the issues, options, and recommendations. I wish I had Chase when I was installing my last one, so I would have had the thoroughness of what Chase and Smart Air could have provided. I would recommend having them quote your job.”