Reviews


“We loved working with Shane when we installed our unit a few years back. Cannot afford the subscription pricing, but have been having other licensed HVAC companies maintaining our system. Was Disappointed when I waited at home for 5 hours and had to call to see where the tech was, they then sent after hours person who was very nice, but did not know what was causing my system to drop water from the air vent, did not go into the attic to inspect the system and suggested my coils should be cleaned as some dog hair on one side of the unit might be causing the issue. He would charge me $600 +/- for that. So I wasted a lot of time and $99 for absolutely nothing.”
- Lisa P.

“Shane Stone was very helpful in explaining how I can maintain my heating/cooling system. He was thorough and even showed me how to change my Aprilair filter. He was on time and very professional.”

- Mary L.

“Mr. S Stone performed my HVAC system maintenance on April 4 at 8:00 AM. He arrived on time and had a very cordial personality. However, my overall satisfaction is below average because of his attention to details, and his readiness to take a shortcut or do unauthorized actions on system's components.

1. He missed checking the air filter and the bottom of the furnace front panel wasn't put back on correctly.
2. He put a hole in the insulation around the suction line to use a temperature tool when he could have removed the condenser's side panel to do that.
3. I stopped him from modifying the AC drain line. The drain pipe already had two access points to insert the compressor hose's nozzle.

He is a good guy. He just need to make some adjustments to get a 5-star rating the next time.”

- Lewis M.

“Chase came to assess the option of a whole-house dehumidifier. He quickly identified that the installer of my previous A/C system had done an ineffective job. He was great at walking me through the issues, options, and recommendations. I wish I had Chase when I was installing my last one, so I would have had the thoroughness of what Chase and Smart Air could have provided. I would recommend having them quote your job.”

- Tim K.

“Shane Bryant,

Thank you so much for your services the last two days. Your company came through for Beverly and me during this Arctic blast. We've been costumers with you for a decade or more and have been satisfied.
Austin, your technician was professional, courteous, and very knowledgeable about his work. He seemed to enjoy his job A good personality.
Thanks for your continued good work.”

- Pete & Beverly R.

“Where to begin. I feel like I got to interact with everyone with Smart Air. And everyone was Extremely friendly and willing to help me resolve my issue. I was so impressed with them coming to diagnosis(Austin) my problem I knew I wanted them to do the repair. Jamie and his associate arrived and got right to work. They were very mindful to be sure they cleaned up after they completed replacing my evaporator coils. Made sure everything was looked over before they left. And big KUDDOS to Smart Air working with me on paying for the work! I can’t say Thank You enough to all of you! Especially now that we are entering the Summer time! Hats off to you folks!”

- Phillip R.

“AUSTIN WAS VERY PATIENT, THOROUGH AND PROFESSIONAL. HE TOOK THE TIME TO EXPLAIN THINGS TO ME AND WAS VERY KIND. HE TOOK PICTURES AND INSTRUCTED ME ON WHAT TO DO, YOU GUYS HAVE NOT DONE THAT BEFORE AND I REALLY LIKE THAT. HE TOOK THE TIME AND DID THE JOB RIGHT. I APPRECIATE THAT!”

- J E.

“I want to give the highest complements to Mr Eddie Arteaga. He was on time, very knowledgeable, and a pleasure to interact with. He is the best!”

- Joseph R.

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