“Where to begin. I feel like I got to interact with everyone with Smart Air. And everyone was Extremely friendly and willing to help me resolve my issue. I was so impressed with them coming to diagnosis(Austin) my problem I knew I wanted them to do the repair. Jamie and his associate arrived and got right to work. They were very mindful to be sure they cleaned up after they completed replacing my evaporator coils. Made sure everything was looked over before they left. And big KUDDOS to Smart Air working with me on paying for the work! I can’t say Thank You enough to all of you! Especially now that we are entering the Summer time! Hats off to you folks!”
“AUSTIN WAS VERY PATIENT, THOROUGH AND PROFESSIONAL. HE TOOK THE TIME TO EXPLAIN THINGS TO ME AND WAS VERY KIND. HE TOOK PICTURES AND INSTRUCTED ME ON WHAT TO DO, YOU GUYS HAVE NOT DONE THAT BEFORE AND I REALLY LIKE THAT. HE TOOK THE TIME AND DID THE JOB RIGHT. I APPRECIATE THAT!”
“I want to give the highest complements to Mr Eddie Arteaga. He was on time, very knowledgeable, and a pleasure to interact with. He is the best!”
“We had remodel work done on our roof and in our attic by others. After the work was done, we suspected duct leakage because our AC was running longer to cool the house and the attic was cold.
Shannon set us up with an initial Duct Blast which indeed showed there was leakage (poor score of 138). She clearly explained the next steps of duct repair/follow up testing and worked with me to accommodate my schedule.
Cory and Jaime were amazing. They arrived right on time, were organized and clean, and very professional. They meticulously climbed around in our attic to locate the damaged duct work. This is no small feat as our roof is hipped and it is very hard to access the perimeter. They repaired the damaged ducts and also sealed a damaged air return. Their attention to detail and thoroughness was awesome. After all their work, the follow up Duct Blast test that they did resulted in a score of 90.
Hats off to the Smart Air Team!
By the way, Shane is amazing and has helped us out of binds many times over the years!”
“Christopher Rodgers-Urdy did a great job helping us minimize potential damage to/from our HVAC system and making sure our system won't be the problem when the temperatures are deadly.”
“Smart Air has hard working technicians and empathic customer support personnel. After a month-long delay caused by supply chain issues, a replacement compressor was finally delivered. Shane called upon the American Standard field expert to assist in trouble shooting the problems causing the fatal fault errors. Shane stood behind the warranty and performed the A/C repairs at no cost.”
We had our AC go out at 11pm the night before, so we called first thing Friday morning and they had a tech to our house by 8am. He was fast, efficient and got the part fixed for a very reasonable price. In the heat of summer, we were SO thankful to have the speed and easy service. We will recommend and use Smart Air Cooling and Heating again for our future AC needs.
We contacted Smart Air Cooling and Heating after a search through the Better Business Bureau. Shane was able to come out to our home same-day. He was upfront about his fees (lower than anyone else we asked, lower than Jon Moore by 50%!). Once in our home, he put booties over his shoes to protect our carpet. When he installed a brand new motor for us (which we saw come right out of the package), it works great, but makes a strange noise. Shane volunteered to write a guarantee of his work on our bill, and was very clear he’d return anytime to replace that weird motor if we wanted. I’d recommend this company to anyone. His fees are the best, but he definitely beats the other companies on service without a doubt!
Shane Bryant with Smart Air Cooling and Heating is my new best friend. After being screwed over by my home warranty service and by the A/C company they assigned to me, I was lucky enough to find Shane with Smart Air. Not only was he thorough in his inspection of my A/C, he also patiently answered my questions and was comprehensive in his explanation. Never once did I feel that he was making up problems to prolong the service call or making recommendations to increase the cost of the call. The problem that the other A/C company found and quoted to cost up to $600 turned out to be a clog that Smart Air fixed in under an hour. He was super professional and I will definitely turn to him to maintain my A/C.