Shane of Smart Air is terrific! He’s friendly, business-like, smart, and most of all, fair. I hired him to fix a furnace problem at our rental property in south Austin and he arrived on-time, took care of the problem, made a recommendation that I postponed (and shouldn’t have) and then came out again when what he predicted would happen, happened. He was more than fair with pricing and again, was prompt and courteous. I found his reviews on YELP and that’s why I chose him to start with. Now I am hoping my review will cause others to seek him out, you WON’T be disappointed!
I had my air conditioner replaced recently, as it was 15 years old and the rebates right now are fantastic. I also had them add some insulation and weatherize the house ( the rebates again.) I shopped around and Smart Air was comparable with the rest, so I went with them due to the reviews here and I had a good feeling about the owner, Shane. I am very happy I did. Everyone that came over to work on the house was professional and courteous, and they cleaned everything up after they were done. Shane has been extremely helpful with getting all the complicated rebate paperwork done and having the appropriate officials over to verify the work. Amazingly, I really haven’t had to do as much in that regard (whew.) Lastly, Smart Air even got me the recycle rebate for the old conditioner (which a couple of the other guys, to remain nameless, were unwilling to do.) If you are needing any HVAC work, I cannot more highly recommend Smart air.
After Tyler from Tejas Air & Heat just completely flaked out on me by disappearing, I found Smart Air through Yelp. Shane was great. It took awhile to figure out all the problems and get everything repaired due to his busy schedule (the 30+ days of 100+ temperatures are undoubtedly keeping him busy), but in the end I am 100% satisfied. The best thing is Shane was extremely communicative and if he was running behind schedule he would let me know. I’m renting currently, but Shane will definitely be my AC guy when I buy my own place.
I had problems cooling a remodeled house I bought and Shane did a great job of balancing the air output throughout the house. He came out and made slight adjustments for no charge weeks later. Great service and affordable too. Highly recommended.
My husband has had his Real Estate License for forty years, licensed Home Inspector, Commercial Applicator with TDA for twenty and commercial contractor for forty. Shane installed my unit 11 years ago and have had no problem from day one. He designed a system that went from hall updraft unit to one installed in the attic suspended from the joists. All new ducts, exhaust fan, and insulation to my Winsdor Park home. It has changed our life and has made a wonderful home comfortable. Thanks to everyone from Shane to Jeannie in the office and of course, Austen the tech. Always prompt, polite and knowledgeable. Thanks Smart folks.
Ross and Anthony showed up and over two days replaced our old equipment with new, quiet systems. Both guys were extremely professional and friendly and explained what they were doing each step of the way. Really a great crew.
I would like to thank Mr. Ross, Smart Air technician, for his professional attention to detail and system knowledge. He was quick to understand my AC issue and offered helpful advice on operation and maintenance. Thanks!
Problem with my AC was diagnosed and repaired quickly. Cost was very reasonable. I opted for the maintenance program which further helped bring down cost. Technician was very knowledgeable and friendly.
I’ve been using SmartAir for several years. They are very responsive and consistently show up on time and do a great job. This group runs an honest and customer-focused business. Austen was fantastic. Would definitely recommend these guys.